Frequently Asked Questions
What is Heard Hear?
Heard Hear is your gateway to real-time transcriptions, notifications, and insights derived from live-streamed or uploaded audio and video.
Can't I get legislative transcripts from official archives?
While official archives may offer some transcripts, sometimes they fall short in terms of real-time updates and essential features like notifications and robust search tools.
What content does Heard Hear offer in its live feed?
We’re committed to keeping you ahead of the curve. Currently, our live feeds encompass a wide array of scheduled events, including Federal, California, Missouri, and Maine House and Senate floor sessions and committee meetings. Talk to us about adding other States to our live feeds.
Can I use Heard Hear for other sessions and meetings?
Absolutely! Our live-streaming feature empowers you to transcribe, organize, and search any public audio or video feed you desire. Whether it’s school board meetings or legislative sessions in a different state, Heard Hear has you covered. Reach out to us today to explore our live-streaming features.
Can I upload my own video or audio content?
Yes! Heard Hear welcomes your own media uploads for transcription and analysis, allowing you to include custom content in your insights and searches.
But I have a lot of videos to upload?
Even better! Let’s discuss bulk uploads or the option to ship hard drives.
How do instant notifications work on Heard Hear?
You’re in control. Set your keywords, and when those keywords are mentioned during live content, you’ll receive notifications, either via email or text message. Email notifications come complete with relevant transcript snippets and video clips.
What Keywords should I use?
The choice is yours. Heard Hear puts you in the driver’s seat, allowing you to select keywords that align with your interests and objectives. Whether it’s personal names, client names, specific issue phrases, or bill names and numbers, choose what keeps you informed and engaged.
What are the benefits of the Advanced Search feature?
Our Advanced Search feature grants you quick access to both past and present transcripts. Plus, enjoy the added clarity of visual aids like charts and word clouds, sparing you from the tedium of endless searches and scrolling.
I already have bill-tracking software?
Fantastic! Bill-tracking software is valuable, and Heard Hear complements it by pinpointing not just changes to written text but also debates and rumors discussed during live sessions and meetings. It’s a dynamic duo for making an impactful mark on the legislative landscape.
Is my data secure on Heard Hear?
Absolutely. Heard Hear takes data security seriously. Your content, including transcripts and videos, is securely stored in our data center and can be exported for various purposes, such as press releases or client communications.
How can I get started with Heard Hear?
Getting started is a breeze. You can begin using Heard Hear today, request a demo to dive deeper into its capabilities or reach out to our team for a personalized discussion on how Heard Hear can cater to your unique needs.
Does Heard Hear have a mobile app?
While we don’t have a dedicated mobile app (yet), you can easily access Heard Hear through your mobile device’s browser for convenient on-the-go use.
How can I contact Heard Hear's customer support?
Contacting our customer support team is a breeze. Simply use the contact information provided on our website, and our team will be ready to assist you.
Does Heard Hear provide training or onboarding assistance?
Absolutely. We offer comprehensive training and onboarding support to ensure you maximize the potential of Heard Hear’s powerful features. Reach out to our team for more information on available training options.
Do you offer discounts or trials?
For sure! Reach out to our team for a discussion on discounts and trials.
Can your transcripts tell who's talking?
Nope, not yet. Here’s the thing: Unfortunately people don’t announce their names every time they speak. We’re in the kitchen cooking up a solution to sort out who’s who (think ‘Speaker 1’, ‘Speaker 2’, and so on), but it’s still simmering on the stove. We’re making sure when we serve this up, it’s done right. Watch for updates – we’ll let you know when it’s ready to go.